Delivery
Complimentary delivery applies to orders over RM150. Other delivery fees are shown at checkout, and tracking details are shared once your order leaves us.
From our hands,
to your ritual.
These notes apply to Flora Alice Malaysia orders delivered within Malaysia.
Processing
We prepare each order after payment is confirmed. Orders placed on weekends and public holidays may begin processing on the next working day.
Returns & care
If an item arrives damaged, incorrect or incomplete, keep the packaging and contact hello@floraalice.my as soon as possible so our team can review and help.